Cancellation policy
WholesaleItalianFood.com
Purchase Options & Cancellation Policy
Revised September 18, 2026
Certain products on WholesaleItalianFood.com may be offered as subscriptions or pre-orders. This policy explains how cancellations, changes, and charges apply to those purchase types.
All terms below operate in conjunction with our Refund & Return Policy. Where refunds apply, they are governed by that policy.
01Subscriptions
When you purchase a subscription, you authorize recurring shipments based on the delivery frequency and duration you select at checkout.
Billing & authorization
- Your payment method is securely stored and charged prior to each shipment, unless prepaid in advance.
- Some subscriptions may automatically renew at the end of the selected term unless canceled in advance.
Changes & cancellations
Subscriptions may be modified or canceled only before the next order enters fulfillment. Once a subscription order has been processed, picked, or shipped, it cannot be canceled or refunded. Missed cancellation windows do not qualify for refunds or credits.
You are responsible for managing your subscription using the links in your order confirmation emails or in your customer account.
02Pre-orders
Pre-orders apply to products that are out of stock, in production, or pending arrival.
Payment terms
- We may collect full payment or a partial deposit at checkout.
- Any remaining balance is charged automatically once the product is ready to ship.
- By placing a pre-order, you authorize us to store your payment method and complete the charge at fulfillment.
Cancellations
- Pre-orders may be canceled only if they have not entered fulfillment or been allocated to inventory.
- Once a pre-order has been fulfilled, allocated, or shipped, cancellation is not permitted.
- Any refunds, if applicable, are governed strictly by our Refund & Return Policy.
03Try before you buy
WholesaleItalianFood.com does not offer try-before-you-buy programs on food, consumable, or wholesale products, due to safety, shelf-life, and regulatory concerns.
If a try-before-you-buy option is ever offered on a non-consumable item:
- Your payment method is authorized prior to shipment.
- You must return the item within the specified evaluation period.
- Items not returned within the allowed timeframe are automatically charged in full.
- Returned items must be unused, in original condition, and approved upon inspection.
04Final notes
Orders that have entered picking, palletizing, freight booking, or carrier handoff are final and non-cancelable. Shipping, freight, handling, and fulfillment costs are never refundable once incurred.
WholesaleItalianFood.com reserves the right to refuse cancellations, refunds, or modifications that fall outside the terms of this policy.